CASES

NIKE | CARE TO DARE

The art of having courageous conversations

3 days, 450 executives, 96 workshops and a lot of inspiration!

NIKE is an international organisation whose core purpose is to serve athletes. They are committed to shaping the future of sport and taking people to the next level through innovation. They want to do that not only with their athletes and customers, but also with their internal employees and in this case specifically their managers.

With that question, NIKE came knocking on The Tipping Point’s door to provide their managers with the necessary support in leading their teams.

THE CHALLENGE

The challenge was great.

Due to rapid growth and the limited number of training initiatives for managers during the COVID period, the target group craved additional support. Not only was the challenge in the urgency as well as the high number of managers, unfortunately (and quite rightly), there was no time for an extensive multi-day course. Managers had to be inspired and supported as quickly and as well as possible, in a maximum of two days.

Challenging enough for us to get to work with NIKE!

THE APPROACH

With the needs, challenges and specific context on the table, the design phase could begin. In collaboration, NIKE & The Tipping Point developed the “Coach Conference“. An interactive learning event spread over 2 days, each time for a group of 150 managers. The total population of 450 managers would thus be given the right tools to lead, motivate and inspire their teams over a period of 6 days (3 x 2-day event).

Day 1 took NIKE to task and the coaches were challenged – within the NIKE context – to reflect on their role as leaders. Topics such as fixed & growth mindset, situational leadership and the NIKE specific leadership model were reviewed.

Day 2 was co-lead by The Tipping Point. Over three days, 150 coaches were each thrown into a bath around the ‘art of courageous conversations‘. A kick-off by NIKE, a short powerful inspiration session around courageous conversations, a carousel of 4 different workshops and a joint closure was the set-up. Each manager could attend any workshop, within the carousel. This resulted in 32 workshops per day, in which 12 colleagues from The Tipping Point worked with the NIKE managers.

The focus was on practice which meant that in addition to 8 trainers, 4 professional simulation actors were also used. As a result, the managers not only received tools in the workshops, but could also immediately put them into practice using their own cases.

THE IMPACT

Not only was a high-impact, high-quality learning event developed in a (relatively) short space of time, which generated the necessary boost and enthusiasm among all managers. Above all, a common language (professional jargon) was created in this way, which also made it easier for the coaches to talk to each other after the sessions.

Each manager was also inspired during the session to really take action and actually use what they had learned in the workplace. A personal action plan, a follow-up with their managers, same language between colleagues,… . This together with the real desire to get going with their teams made it a great success and an appetite for more!

Meet our client

 

The Tipping Point in action

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SKILLS FOR TODAY AND TOMORROW

Which soft skills are gaining in importance?

Based on our research and experience, we have identified 4 categories of (soft) skills that are crucial to remain performant in the future.

BUILDING THE SKILLS

What formats are there to teach these skills?

We all learn in different forms and in different ways. To implement the skills that are important for your organization, it is crucial that the used learning tools have the necessary impact and are aligned with your organizational culture. Based on our expertise and experience we distinguish the following:

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